The location was ideal, and I loved the easy check-in process. The kitchenette was handy, allowing me to whip up quick meals.

Felt like being home, nothing to complain about.

great location but room issues and unprofessional staff

Friendly staff and decent amenities.

The location was convenient, with easy access to fast food and shopping. My room was clean and had a functional kitchenette, making meal prep easy. I appreciated the responsive staff who helped with check-in. Overall, a solid choice for a short stay. 😊

i had a great experience at extended stay during my recent trip to richmond. the staff was friendly and attentive, and the room was spotless with a cozy kitchenette that made my stay comfortable. it definitely exceeded my previous stays at similar hotels!

breakfast selection was limited.

clean room but neglected bathroom

The room offered a comfortable space for relaxation after a long day. The bed was clean and really cozy, which made for a restorative sleep.

The bathroom was not up to standard.

I truly enjoyed my stay at Extended Stay America Suites, North Chesterfield, Arboretum. The layout was accessible and easy for someone my age to navigate. The room was clean, and I loved the cozy kitchenette that made my stay more comfortable.

More variety in breakfast choices would be nice.

i had a decent experience at extended stay. the staff was super responsive, handling my refund quickly and efficiently. the room was clean, and it was nice to find a place that allowed pets. the location was convenient and close to everything we needed, which made our stay easier. overall, they seem to want to improve their service and facilities.

can recommend

The room was surprisingly spacious and had a cozy kitchenette❣️, which made my stay comfortable. However, I did notice some unpleasant smells in the hallway.

The room had a cozy kitchenette with all the utensils we needed. A nice king bed that provided great comfort. The bathroom was clean and spacious, and we really appreciated the free grab-and-go breakfast options at the lobby.

We encountered some noise disturbances during our stay.

Clean room and free parking, but kitchen utensils were missing. Staff was friendly.

Perfect for Family Needs

The staff really stepped up when we needed help. They were super accommodating when we faced a family tragedy, going so far as to dig us out of the snow just so we could make our funeral arrangements.

It wasn't exactly inexpensive but we managed.

The room was surprisingly spacious, allowing for comfortable movement. Unfortunately, despite the size, cleanliness was severely lacking, as the state of the room was appalling upon arrival. Customer service left much to be desired. Another downside was the absence of proper amenities, which did not match the expectations set during the reservation process.